This article goes through the Mobile Application Usage report. The Mobile Application Usage report shows Users all details of Client interaction with the system's Apps.
GENERATE REPORT
To generate a report, Users should go to the REPORTS section and select the "+" button. The GENERATE REPORT form will show and users should select the following:
CHOOSE WHICH REPORT YOU WANT TO GENERATE
Users should select Mobile Application Usage.
CHOOSE WHICH FORMAT YOU WANT TO GENERATE
Users have the following options:
- .csv
- .json
- .xls (May take longer to generate)
SINCE
Users should enter a start date from which they want to view data from.
TIL
Users should enter an end date to which they want to view data until. This date can be a date in the future if required and can include booking information for sessions that have not yet occurred.
CLIENTS
Users have the following options:
- All Clients (this includes all Client status')
- Active Clients (this only shows Active Clients)
- Specific (Users can select individual or multiple Clients)
Once Users select GENERATE the request will be made to create the report. Users will see the system is generating the report as shown below.
Reports are generated on the Utility Server on Fisikal which means that Users can continue to use the system and come back to view the report when they want. Reports are always stored in the system for Users to go back to at any time so they can see what the system looked like at a specific date in the past.
Once the report has been generated Users will see the "generating" icon is no longer displayed and they can see the icon change to show Users can download the report. The report will download from their browser and will show in the "DOWNLOADS" folder on their computer.
To open the report, Users should select to the report they want to open and the application they want to view this in (in this example Excel has been selected).
It is recommended that Users select the square button next to row 1 and column A to SELECT ALL DATA and then apply a filter (shown in SORT & FILTER) so that a filter is applied to the columns to make it easy for Users to filter the data as required.
REPORT FIELDS
Users will see the following fields for this report:
CLIENT NAME
This field shows the name of the Client that the booking is made for.
PLATFORM
This field lists the Mobile Operating Platform.
DATE OF SESSION
This field shows the date of the booking.
TIME OF SESSION
This field shows the time of the booking.
ENTITY
This field shows that Users have viewed or opened any of the following Content.
- Announcement
- Workout
ACTION
This field shows what Users have done with the Content.
- Use/Play
- View
ENTITY TITLE
This field shows the name of the Content.
ENTITY CREATED BY
This field shows who has assigned the Content to the Client.
HOME CLUB
This field shows the Client's Home Club Location.
EDIT REPORT
Users can select to EDIT a report by selecting the EDIT button (pencil icon). Users will see the form below:
Users can only change the STATUS of the report to INACTIVE which will remove it from the Reports Overview page. Users can always go back to view the report which has been marked as INACTIVE by filtering the Reports Overview page to show INACTIVE reports.
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